Terms and Conditions

Policies

  • ALL SALES ARE FINAL.
    No refunds or cancellations. In the event of a cancellation by The Mac-Haydn Theatre for which there is no rescheduled date, a refund for this ticket may be issued at the option of the management.
  • ANIMALS.
    We only allow service animals with proof of registration; no pets.
  • DISRUPTIVE ACTIONS.
    Irresponsible drinking or behavior, including solicitation of services or money will not be tolerated. Nor will physical or verbal abuse to Mac-Haydn staff, patrons or performers.
    Unnecessary noise, movements or actions deemed a distraction to staff, patrons or performers including the blocking of doors or hallways will not be tolerated.
  • Location: Mac-Haydn Theatre, 1925 NY-203, Chatham, NY 12037

Conditions of Sale

  • NO REFUNDS OR CANCELLATIONS. YOU ASSUME ALL RISK AND DANGER INCIDENTAL TO THE GAME, EXHIBITION, EVENT, OR PERFORMANCE WHETHER OCCURRING PRIOR TO, DURING, OR AFTER SAID SHOW. YOU ASSUME ALL RISK AND DANGER OF INJURY AND YOU AGREE THAT THE MANAGEMENT, ITS AGENTS, AND THE PERFORMERS ARE NOT RESPONSIBLE OR LIABLE FOR ANY INJURIES RESULTING FROM SUCH CAUSES. NO ALCOHOL, DRUGS, WEAPONS, FOOD, OR GLASS CONTAINERS ALLOWED. NO RECORDING DEVICES, STILL CAMERAS, OR VIDEO CAMERAS PERMITTED. NO TRANSMISSION OR AIDING IN TRANSMITTING ANY DESCRIPTION, ACCOUNT, PICTURE, OR REPRODUCTION OF THE EVENT, GAME, PERFORMANCE, OR EXHIBITION. YOU HEREBY CONSENT TO THE REASONABLE SEARCH FOR ALCOHOLIC BEVERAGES, DRUGS, OR WEAPONS. YOU FURTHER CONSENT TO THE USE OF YOUR IMAGE OR LIKENESS INCIDENTAL TO ANY DISPLAY, TRANSMISSION, OR REPRODUCTION OF THE EVENT. MANAGEMENT RESERVES THE RIGHT TO REFUSE ADMISSION OR EJECT ANY PERSON WHOSE CONDUCT IS DEEMED BY MANAGEMENT TO BE DISORDERLY OR WHO FAILS TO COMPLY WITH THE TERMS AND CONDITIONS HEREIN. IN THE EVENT OF A CANCELLATION FOR WHICH THERE IS NO RESCHEDULED DATE, A REFUND FOR THIS TICKET MAY BE ISSUED AT THE OPTION OF THE MANAGEMENT AND MAY NOT INCLUDE ADDITIONAL TICKETING FEES (I.E., TICKETING OPERATIONS FEE, SHIPPING FEES, ETC.).
Tickets and Information

Box Office Information

Please note that our box office is not staffed during our off-season.

Please leave us a voicemail at 518-392-9292 or email us at boxoffice@machaydntheatre.org and someone from our team will be in touch.

  • OUR BOX OFFICE IS OPEN!
  • Hours: 10am – 1pm, and one hour before show times, Tuesday through Sunday.
  • Location: 1925 NY-203, Chatham, NY 12037
Get Your Tickets

Early Bird Subscriptions – 2025

New and Current Subscribers and Founder’s Circle members can purchase their subscriptions now to secure the best available seats and save considerably on your 7 shows. That’s a saving on every ticket. Plus, you avoid those annoying per ticket processing fees. One $10 processing fee has you covered, no matter how many subscriptions you purchase!

Early Bird Subscriptions for 2025 are now open for existing 7 Show Subscribers and Founders. Current subscribers must complete and pay for their Subscription or Founder’s Circle Membership by November 1, 2025 to guarantee their seat selections from 2024.

Get My Early Bird Now

Our 2024 Subscriptions are now available!

You can save 11% on your 7 shows. That’s a $5 saving on every ticket. Plus, you avoid those annoying per ticket processing fees. One $10 processing fee has you covered, no matter how many subscriptions you purchase! Learn more about becoming a Subscriber.

Ticket Purchasing Information

  • All major credit card payments are welcome.
  • Ticket orders must be paid for at the time of reservation.
  • Please check your selections carefully for the correct date, time, and seat location. Errors must be reported within 24 hours of receipt.
  • There are no current COVID-19 protocols in place for audience members. Learn More Here
  • No cancellations or refunds. This includes COVID-19 related cancellations.

Ticket Prices

Main Stage

  • All Performances: $45.00

Subscriptions

  • Current Subscribers will be notified directly about their option to renew their seats with an Early Bird Subscription by October 15, 2023. They must confirm their seat selection by December 1, 2023.
  • Early Bird Subscriptions will become available to new subscribers On December 1, 2023!
  • 4 Show Subscriptions are now on sale! Find Out More.
  • 7 Show Subscriptions are now on sale to new subscribers.Find Out More.
  • Our 4 and 7 Show Subscriptions are now on sale!
  • In 2024 we will again have both 4 and 7 Show Subscriptions where you can save up to 11% on your ticket purchases. That’s up to a $5 saving on every ticket. Plus, you avoid those annoying per ticket processing fees.

Group Sales

Terms and Conditions

Refund Policy

ALL SALES ARE FINAL. The Mac-Haydn Theatre has no obligation to issue refunds or cancellations. In the event of a cancellation by The Mac-Haydn Theatre for which there is no rescheduled date, a refund for this ticket may be issued at the option of the management.

Patron Conduct and Disruptive Behavior

The Mac-Haydn Theatre maintains a zero tolerance policy when it comes to the verbal or physical abuse of our staff, volunteers, patrons or performers. Irresponsible drinking or behavior, including solicitation of services or money will not be tolerated. Unnecessary noise, movements or actions deemed a distraction to staff, patrons or performers including the blocking of doors or hallways is strictly prohibited and enforced. Patrons exhibiting such behavior may be removed from the theater grounds. Under such circumstances, the Mac-Haydn will have no obligation to issue a refund.

Animals

With the exception of service animals, animals are not permitted in the theater.

Privacy Policy

Your name and address will be provided to the venue only. Your personal information will not be shared to other organizations.

Children’s Theatre

  • As we continue to make our way back to a full programming schedule, we will not be staging any Children’s Theatre performances in 2024. We are very sad to have to suspend this vibrant aspect of our programming. However, we hope we will be back producing great children’s theatre in the seasons ahead.
  • Children’s Theatre Subscriptions: $30.00

General Inquires

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