Terms and Conditions

Policies

  • ALL SALES ARE FINAL.
    No refunds or cancellations. In the event of a cancellation by The Mac-Haydn Theatre for which there is no rescheduled date, a refund for this ticket may be issued at the option of the management.
  • ANIMALS.
    We only allow service animals with proof of registration; no pets.
  • DISRUPTIVE ACTIONS.
    Irresponsible drinking or behavior, including solicitation of services or money will not be tolerated. Nor will physical or verbal abuse to Mac-Haydn staff, patrons or performers.
    Unnecessary noise, movements or actions deemed a distraction to staff, patrons or performers including the blocking of doors or hallways will not be tolerated.
  • Location: Mac-Haydn Theatre, 1925 NY-203, Chatham, NY 12037

Conditions of Sale

  • NO REFUNDS OR CANCELLATIONS. YOU ASSUME ALL RISK AND DANGER INCIDENTAL TO THE GAME, EXHIBITION, EVENT, OR PERFORMANCE WHETHER OCCURRING PRIOR TO, DURING, OR AFTER SAID SHOW. YOU ASSUME ALL RISK AND DANGER OF INJURY AND YOU AGREE THAT THE MANAGEMENT, ITS AGENTS, AND THE PERFORMERS ARE NOT RESPONSIBLE OR LIABLE FOR ANY INJURIES RESULTING FROM SUCH CAUSES. NO ALCOHOL, DRUGS, WEAPONS, FOOD, OR GLASS CONTAINERS ALLOWED. NO RECORDING DEVICES, STILL CAMERAS, OR VIDEO CAMERAS PERMITTED. NO TRANSMISSION OR AIDING IN TRANSMITTING ANY DESCRIPTION, ACCOUNT, PICTURE, OR REPRODUCTION OF THE EVENT, GAME, PERFORMANCE, OR EXHIBITION. YOU HEREBY CONSENT TO THE REASONABLE SEARCH FOR ALCOHOLIC BEVERAGES, DRUGS, OR WEAPONS. YOU FURTHER CONSENT TO THE USE OF YOUR IMAGE OR LIKENESS INCIDENTAL TO ANY DISPLAY, TRANSMISSION, OR REPRODUCTION OF THE EVENT. MANAGEMENT RESERVES THE RIGHT TO REFUSE ADMISSION OR EJECT ANY PERSON WHOSE CONDUCT IS DEEMED BY MANAGEMENT TO BE DISORDERLY OR WHO FAILS TO COMPLY WITH THE TERMS AND CONDITIONS HEREIN. IN THE EVENT OF A CANCELLATION FOR WHICH THERE IS NO RESCHEDULED DATE, A REFUND FOR THIS TICKET MAY BE ISSUED AT THE OPTION OF THE MANAGEMENT AND MAY NOT INCLUDE ADDITIONAL TICKETING FEES (I.E., TICKETING OPERATIONS FEE, SHIPPING FEES, ETC.).
Tickets and Information

Early Bird Subscriptions Are On Sale Now!

New and Current Subscribers and Founder’s Circle members can purchase their subscriptions now to secure the best available seats and save 11% on your 7 shows. That’s a $5 saving on every ticket. Plus, you avoid those annoying per ticket processing fees. One $10 processing fee has you covered, no matter how many subscriptions you purchase!


Our 2024 Subscriptions are now available!

You can save 11% on your 7 shows. That’s a $5 saving on every ticket. Plus, you avoid those annoying per ticket processing fees. One $10 processing fee has you covered, no matter how many subscriptions you purchase! Learn more about becoming a Subscriber.

Box Office Information

Please note that our box office is not staffed during our off-season.

Please leave us a voicemail at 518-392-9292 or email us at boxoffice@machaydntheatre.org and someone from our team will be in touch.

  • Single Tickets are now on sale! You can book your tickets online at our Season of Shows Page.
  • 4 Show Subscriptions are now on sale! Find Out More.
  • Hours: 10am – 1pm, and one hour before show times, Tuesday through Sunday.
  • You can also book your tickets online at our Performance Calendar.
  • Single Tickets will go on sale in January of 2024.
  • Phone: 518-392-9292
  • Phone: 518-392-9292 (Open for phone orders ONLY Wednesday through Friday, 12pm to 3pm)
  • Email: boxoffice@machaydntheatre.org
  • Current Subscribers will be notified directly about their option to renew their seats with an Early Bird Subscription by October 15, 2023.
  • Become an even greater supporter by joining our Founder’s Circle today. Find Out More

Ticket Purchasing Information

  • All major credit card payments are welcome.
  • Ticket orders must be paid for at the time of reservation.
  • Please check your selections carefully for the correct date, time, and seat location. Errors must be reported within 24 hours of receipt.
  • There are no current COVID-19 protocols in place for audience members. Learn More Here
  • No cancellations or refunds. This includes COVID-19 related cancellations.

Ticket Prices

Main Stage

  • All Performances: $45.00

Subscriptions

  • Current Subscribers will be notified directly about their option to renew their seats with an Early Bird Subscription by October 15, 2023. They must confirm their seat selection by December 1, 2023.
  • Early Bird Subscriptions will become available to new subscribers On December 1, 2023!
  • 4 Show Subscriptions are now on sale! Find Out More.
  • 7 Show Subscriptions will go on sale to new subscribers when we finalize our Limited Performances Series.
  • Our 4 and 7 Show Subscriptions are now on sale!
  • In 2024 we will again have both 4 and 7 Show Subscriptions where you can save up to 11% on your ticket purchases. That’s up to a $5 saving on every ticket. Plus, you avoid those annoying per ticket processing fees.

Group Sales


Children’s Theatre

  • As we continue to make our way back to a full programming schedule, we will not be staging any Children’s Theatre performances in 2024. We are very sad to have to suspend this vibrant aspect of our programming. However, we hope we will be back producing great children’s theatre in the seasons ahead.
  • Children’s Theatre Subscriptions: $30.00

General Inquires


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